News

In-store sales talk can be a highly influential addition to product display, especially in general trade and on-trade channels. Mystery Shopping enables us to quickly and cost effectively understand brand recommendation and advocacy at the moment of truth – as this recent nationwide Tobacco mystery shopping program in Taiwan shows. With SmartRocket real-time reporting, easily […] [...] read more...
SmartRocket Universe Check: Check your own and competitive product listing in a complete, up to date universe of EVERY STORE in your target channel. Identify every store that could potentially stock your products but currently does not. Identify stores where your retail execution is below standard. Improve the breadth and quality of your distribution to […] [...] read more...
A promoter/ brand ambassador can be a key component in your overall brand offer in store. A good promoter can not only improve customer experience with your brand, but can turn that experience into actual sales on the spot. But how well are your promoters really performing? Experiencing this through the lens of the customer […] [...] read more...
With diversified distribution channels nowadays, it becomes more difficult to gain visibility across all channels that sell your products, especially emerging channels (e.g. parallel import retailers or online retailers) or general trade. You may have a higher degree of confidence in sales data for some channels, but there may be uncertainty or simply no data […] [...] read more...
Market Insights

Retail Case: Leverage Sales Opportunities Using In-Store Data at Location Level

by Jimmy Ho ¬ 05/21/2018

A market overview may be good for strategic planning, but when it comes to improving actual sales performance at store level, it may not provide the necessary detail. The differences in sales environments across channels add to the complexity of turning strategic level information into real sales outcomes. Location specific, in store data can however […] [...] read more...
Market Insights

Retail Case: Tailoring Retail Strategy to specific Channels & Locations

by Jimmy Ho ¬ 05/08/2018

Different channels, different sales environments, different opportunities and threats. No surprises there but exactly how different are they and what should you be doing about it? Location specific, in store data can help you answer these questions quickly and effectively. Here are a few results from a recent nationwide audit on bottled water products in […] [...] read more...