SmartRocket is Asia’s first and largest mobile workforce. Launched in 2014, SmartRocket combines crowd sourcing with mobile technologies to enable companies to quickly, inexpensively and reliably understand retail environments in any location, at any time. Providing immediate feedback on in store prices, stock levels, on-shelf compliance, promotions, customer service and more, SmartRocket helps companies optimize their retail execution at the exact time and place it is needed. Interested in finding out more?
Get to know SmartRocket in just 60 seconds…
Problems at the point of sale, such as out of stocks during key promotional periods, incorrect pricing, inadequate product facings, missing or damaged promotional materials and inconsistent service delivery undermine brand value and cost companies millions in lost revenue opportunities. Our SmartRocket technology enables you to identify problems when and where they occur, and get them fixed – immediately.
In store and on site promotion is a vital part of your sales strategy, but are you getting the maximum return on promotional investments? Incorrect display placement, missing or damaged point of sale signage, incorrect stocking, or inconsistent promotional execution may be undermining your campaign. PromoCheck is your eyes and ears on the ground, enabling you to identify issues and get them corrected
Is pricing supporting your marketing and brand strategy? Determine the actual prices charged for your brands and those of competitors across key retail channels. Understand the difference between 'regular' and 'special' price levels and check consistency with promotional packaging and materials with PriceCheck.
Shoppers can’t buy your products if they are not on shelf - and out of stocks can be a boon for your competitors as consumers are forced to trial alternate brands. Make sure you products are fully stocked in all key retail locations. Ensure the correct product facings and planogram compliance. And where there are outages, get them fixed, fast with StockCheck.
Parallel imports and counterfeit products are a real problem for brand owners globally, distorting market shares and costing companies millions of dollars in lost revenue every year. But with hundreds or thousands of retail outlets carrying what appear to be your products, how you can be sure if they really are YOUR products? RealityCheck provides immediate intelligence on the real situation, allowing you to confirm the providence and authenticity of brands and products in any location.
On-trade is amongst the most complex of retail environments: What brands are available? How are they priced? What's first pour or the house recommendation? What's available during happy hour? What’s selling and what’s not? BarCheck can provide time and location specific intelligence on the On-trade situation, from the top bars and clubs through to local market and hawker stalls. Find out what is happening, where and when, then optimise trade marketing strategies to win On-trade.
Consistent and high quality product and service delivery is vital in ensuring positive customer experience and WOM, but can be challenging to achieve across broad geographies and channels. Our Mystery Shopping tools provide a fast, inexpensive and reliable way to rapidly understand and benchmark service, product quality and in store environments. With audits conducted within hours, and feedback complete with photos and videos delivered in real time, you have up to the minute intelligence on every location and everything you need to understand and implement quick fixes where required.
Our mobile information technology provides a direct link between clients all over the world and ‘on the ground’ reality in the markets we cover. And we align geographic coverage with client needs to ensure that wherever there is a location of interest, our workforce is standing by to deliver.
Whether seeking to better understand the specific situation at a particular location, or the context in which your products and services are consumed, we can provide real time information enabling faster, better informed decisions.
What’s more, Mobile Workforce solutions enable significant cost efficiencies over traditional approaches. Get more information, more quickly, at lower cost.